Heating and Cooling Company - Northville and Bloomfield Hills

Benefits of a Maintenance Agreement

Dealer-HandshakeWithCoupleHP

It’s always better to sign a maintenance agreement with a reputed AC repairman than contact a repairman every time you need help. This is because a contract comes with several added benefits. We have discussed what these are below…

1.Get the Best Help:

Priority booking:

Nobody wants to find themselves without AC on a hot summer day. Have you ever forgotten to schedule your summer maintenance only to realize that your AC doesn’t cool? Trying to get service during the peak season is not easy as we get booked far in advance.

Before and during summer, the best AC repairmen get busy. They get booked early on because everybody wants them to repair their ACs or service them to ensure they are ready for the season. But if you have a maintenance agreement you won’t need to worry about that because we’ll reserve time to service your air conditioner no matter how busy we are.

2. Automatic Reminders:

You have enough things to worry about! Let our office contact you to schedule your regular maintenance. This is the best way to ensure all work is done on time.

3. Discounts:

We value our long term customer relationships. We stand behind any service and repair we perform. That is why once you sign a maintenance agreement with us, we provide additional discounts to you on any service call that may arise. We want to continue providing the best service for you.

4. Longevity:

Regular maintenance will also increase the life of your air conditioner.

Your central heating and cooling system needs to be maintained. Don’t wait for the system to break down. Call us today to schedule service and to discuss the many benefits of our service agreement.


Heating and Cooling Company - Northville and Bloomfield Hills

MAINTENANCE

Your home is your largest investment. Your Heating & Cooling system needs regular maintenance.

sm-maintenance

Sign up for our Maintenance Agreement Plan to keep your system performing at peak efficiency for the entire year.

Here are the key features of our Maintenance Agreement:

  • Two maintenance visits each year

HEATING SEASON

15 POINT HEATING SAFETY INSPECTION/CLEANING

1.     Check and adjust thermostat 9.  Check fan control
2.     Clean & adjust safety controls 10. Check manifold pressure
3.     Clean burners 11. Check for any gas leaks in furnace
4.     Clean & adjust pilot assembly 12. Clean drains/traps
5.     Adjust burner for efficiency 13. Lubricate any necessary parts
6.     Clean flame sensor 14. Change standard 1” filters
7.     Perform carbon monoxide test 15. Check complete furnace cycle
8.     Check intake/exhaust/venting

 

AIR CONDITIONING SEASON

15 POINT AIR CONDITIONING SAFETY INSPECTION/CLEANING

1.     Install gauges & check pressures 9.     Check for any visible leaks
2.     Check all voltage & AMP draw 10.  Change standard 1” air filter
3.     Check air pressure across evaporator coils 11.  Check evaporator coil
4.     Check pressure & cut out switch 12.  Check start capacitor
5.     Check all electrical connections 13.  Check compressor contactor
6.     Check & flush condensate drain 14.  Clean condensing coil
7.     Check all safety controls 15.  Lubricate all moving parts
8.     Check & adjust thermostat
  • Automatic reminders for scheduling– We’ll contact you to schedule your next maintenance check.
  • Priority booking – Our expert technicians are high in demand. All of our customers with a maintenance agreement get priority booking.
  • Discounts on any service call – We value our long term customer relationships. We stand behind any service and repair we perform. Once you sign a maintenance agreement with us, we provide additional discounts on any service call that may arise. We want to continue providing the best service for you.
  • Increase the life of your systems – Regular maintenance will also increase the life of your heating & cooling system. Don’t wait for your system to break down.

Call us today to schedule a service and to discuss the many benefits of our maintenance agreement.

Contact Us

(248) 352-4656

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Heating and Cooling Company - Northville and Bloomfield Hills

MEET OUR TEAM

Meet Our Team 

Jeffrey Laski – President

jlaski@smheating.com

Jeff oversees the daily operations at S & M Heating & Air Conditioning. Following in his father and uncle’s footsteps, he has continued to grow and evolve the company that they started in 1961. A previous partner, Richard Darin, introduced Jeff to the commercial side of the HVAC business. Jeff still enjoys going out to homes, and making sure the day to day operations are working, and the customers are happy.

On a personal note, he enjoys traveling and is very involved in numerous local and national HVAC committees. An alumni of Michigan State University, he graduated in 1976 with a degree in engineering.

David Hackman – P.E. Vice President

Engineering Department

dhackman@smheating.com

David started his employment at S & M Heating in April 1993 after graduating from Michigan Tech University. He holds a Mechanical Engineer license in the State of Michigan. David designs and estimates HVAC systems for commercial/industrial buildings and replacement of existing HVAC equipment, controls and systems. Part of David’s day to day responsibilities include Project Manager, engineering and purchasing for commercial projects.

David is married with two boys and enjoys watching them play hockey.  In his free time (which is rare) he enjoys golf, skiing, and reading.

Tal Siegmann – Business Development and Sales

tsiegmann@smheating.com

Tal, our newest member of the team, oversees the business and sales side of S & M Heating and Air Conditioning. With vast experience owning his own business and then directing a multi-million dollar enterprise, Tal’s strength is looking at both the big picture and all of the details within. His focus is reviewing current business protocols and procedures and continuing to grow this successful business. Tal’s passion is building wood furniture, with an emphasis in marquetry.  When not working in his woodshop he loves spending time with his wife, Lisa and their three children.

Jay Petit  – Field Manager

jpetit.sm@gmail.com

Jay has been with S & M Heating & Air Conditioning since 1990.  Prior to serving as the field man, he served 14 years as a Journeyman sheet metal worker. He works with the project management team serving as a liaison between our clients, our employees and our engineering staff. His responsibilities include making sure that all the technical drawings and plans come to life on the commercial or residential project. You will see Jay in the field making sure the job comes in on time and exceeds customer expectations.

When not at work Jay spends time with his wife and three sons.

Jonathan Dado – Engineering Assistant  

smeng@smheating.com

Jonathan has been with the company since November 2015. Jonathan holds a Bachelor of Science of Architecture and is currently enrolled in a Master’s Program at Lawrence Technology Institute.

Jonathan prepares the technical drawings and plans under the direction of the mechanical engineer. The majority of the plans are design to build and/or shop drawings that show the detail and assembly of a wide variety of mechanical system.

Jonathan is interested in anything that has to do with architecture, nature, sports, and food.

Jo Ellen Stanley – General Manager

jstanley@smheating.com

Jo Ellen started at S & M Heating after graduation.  She has over 40 years’ experience in the HVAC field and is the General Manager.  Her responsibilities are to oversee the daily operation of the office, service department, warehouse and commercial projects.

She enjoys gardening, art projects and spending time with her family.

Linda Gruss – Service Manager

lgruss@smheating.com

Linda has over 39 years in the HVAC industry and 15 years with S & M Heating & Air Conditioning. She handles incoming service requests, scheduling, dispatching service techs, executing service maintenance contracts, invoicing, process warranty parts/equipment returns, energy rebates, city mechanical permit applications, order maintain service parts and equipment. She also handles all customer service issues.

As a volunteer Detroit Police Reserve Chief, she serves the Detroit community by providing visibility patrols throughout the city neighborhoods in a police car. She also spends hours riding and showing her beautiful horse.

Cindy Stacks  – Financial Controller

cstacks@smheating.com

Cindy has been with the company for five years. She handles the financial reports, cost reports, HR, payroll, A/R, A/P and all accounting needs.

Her passion is reading and traveling. Cindy finds joy in art projects and gardening.  But best of all she loves to spend time with family and friends.

Pat Lloyd – Warehouse Manager

Pat handles all shipping and receiving, job site deliveries, clean up and manages warehouse inventory. He can be seen on job sites assisting any way he can.

In his spare time he enjoys gardening and honing his billiard skills.


Heating and Cooling Company - Northville and Bloomfield Hills

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Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.


Heating and Cooling Company - Northville and Bloomfield Hills

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Heating and Cooling Company - Northville and Bloomfield Hills

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Location
23262 Telegraph Road, Southfield, MI 48033
Phone: (248) 352-4656 Fax: (248) 352-3045